Privacy Policy

1. Information We Collect

 

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

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2. How We Collect Your Information

 

We collect data through the following methods:

• Direct Interaction: When you fill out forms (contact, booking, intake), sign up for our newsletter, or communicate with Shirley McClane via email, phone, or direct message.

• Automated Technologies: Through the use of cookies, web beacons, and server logs as you interact with our website.

• Third-Party Services: Our booking software and payment processors provide us with transaction confirmation data.

 

3. How We Use Your Personal Information

 

We use the collected information for the following specific purposes:

• Service Provision: To schedule, prepare for, and conduct Emotion Code sessions and follow-ups.

• Communication: To respond to your inquiries, send session confirmations, administrative emails, and, if you opt-in, marketing materials (e.g., newsletters).

• Payment Processing: To process and complete transactions for services rendered.

• Legal & Security: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our website and services.

• Anonymized Research: With your consent, session data may be used anonymously (with all identifying information removed) for case study, research, or educational purposes related to energy healing.

 

4. Confidentiality of Session Data

 

We understand that the information shared during an Emotion Code session is highly sensitive. We pledge the following:

• Privacy Pledge: All communications and session content, including your sensitive health/session data (Category C), are held in strict confidence.

• No Medical Disclosure: We do not disclose session details to any medical practitioners or third parties without your explicit written consent, unless required by law (see Section 5).

• Storage: Session notes and Personal Information are stored securely, using methods such as password protection and encryption where feasible, to prevent unauthorized access.

 

5. Disclosure and Sharing of Your Information

 

We do not sell your Personal Information. We may share your data only with the following types of third parties:

• Service Providers: We use trusted third-party services to perform essential business functions (e.g., website hosting, email delivery, scheduling platforms, and payment processing). These providers are contractually obligated to protect your data and use it only for the purposes we define.

• Legal Compliance: We may disclose your information if required to do so by law, court order, subpoena, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement.

 

6. Your Data Protection Rights

 

Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the following rights regarding the Personal Information we hold:

• Right of Access: You can request a copy of the Personal Information we hold about you.

• Right to Rectification: You can request that we correct any inaccurate or incomplete data we have about you.

• Right to Erasure ("Right to be Forgotten"): You can request that we delete your Personal Information, subject to certain legal exceptions (e.g., retaining records for tax purposes).

• Right to Opt-Out: You can opt-out of receiving marketing communications (e.g., newsletters) at any time by following the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us using the details in Section 8.

 

7. Third-Party Websites (Disclaimer)

 

Our website may contain links to third-party websites (e.g., Dr. Bradley Nelson's site, payment processors, booking links). We are not responsible for the privacy practices or the content of these external sites. You should read the privacy policies of any external site you visit.

 

8. Contact Information

 

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us:

• Business Name: FireFly Healing

• Practitioner: Shirley McClane, CECP

• Website: www.fireflyhealing.com

• Privacy Email: fireflyhealing1111@gmail.com

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site and our services after any changes signifies your acceptance of the updated policy.

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